FAQ
1.What services can we provide?
1)OEM, ODM service
2)Customized sample
3)After-sales service.
2.Time of delivery?
2-3 days for sample,25 days for mass production.
3.How can you guarantee quality?
1)Test and improve the function of the sample before mass production. Control every step.
2)Process dropping test, anti-vibration test, product life-span before shipment;
3)1 year warranty for maintenance.
4.How long can I get the feedback after we send the inquiry?
We will reply within 12 hours in working days
(I will get back to you as soon as possible after receiving your message.)
If urgently please call me on the WhatsApp (+86-199 1790 2386)
5.Can we get some samples for testing? Do we need the sample fee or the freight fee?
Yes, we would like to offer samples, but need to pay a sample fee and freight fee.
Because all the samples are coming from our workers' hard work.
6.Can you do OEM orders? Any extra charge if we want to print our LOGO on products or packages?
Yes, we can do that for you, usually there is an extra charge for printing LOGO on products and the packages. And also these customized orders need to meet MOQ. Of course, it can be negotiable.
7.What is MOQ for each order?
Depend on customer’s requirements,pls contact us for detail.
8.Do you do an inspection for the goods before delivery?
Yes, we do 100% QC inspection before shipment.
9. What are your payment methods?
LC, T/T, D/P, Western Union.